We provide you an estimated delivery date at the time of ordering and we strive to deliver on that delivery date for 100% of the orders. However we do experience delays in about 1-2% of shipments due to conditions outside of our control, including but not limited to delivery address inaccuracies or severe weather. Due to this reason, we do not explicitly guarantee the delivery date. However to safeguard the products, we pack extra dry ice to ensure the shipments stay frozen for at least 1 day of delay. If your shipment is delayed, we will notify you proactively and will be in touch with you after the delivery to ensure your order is delivered in full and in safe condition.
If you need your shipment to arrive by a specific date, we recommend ordering at least 1 week before your required date. By ordering early, you will have the flexibility to choose from multiple delivery dates and delivery options including priority shipping. Since all of our products arrive frozen, you can receive them early and store them in your freezer till you are ready to consume the products.